Privacy Policy

Medical Dictionary (also shown as Medical Handguide) by Qualex Consulting Services, Inc. · Effective October 28, 2026

Medical Dictionary is published by Qualex Consulting Services, Inc. ("QLX", "we"), 1111 Kane Concourse, Suite 150, Bay Harbor Islands, FL 33154, USA. This policy covers the Medical Dictionary app on the App Store and Google Play and its web version.

What the app is

A general-information reference built from MedlinePlus (U.S. National Library of Medicine). It is not medical advice, it does not diagnose, and it does not replace a doctor, nurse or pharmacist. In an emergency call your local emergency number.

What we collect

• No account. The app never asks for your name, email, phone number, contacts, photos or location.
• Look up, saved and recent. The conditions you open or save and your light or dark choice are stored on your device only. They are not sent to us.
• Symptom Helper. When you use the chat, the text you type is sent to our server (qlxgames.com) and on to an AI model provider (OpenAI) to produce the answer, together with the matching entries from the app's own content. We do not store your messages, we do not attach them to an account or device identifier, and they are not used to train models. Do not include names or other personal details in the chat.
• Server logs. Our server keeps standard request logs (IP address, time, request path) for up to 30 days for security and capacity, then deletes them.
• Read aloud. Text-to-speech runs on your device using the system voice. Nothing is sent to us.

Advertising

The app shows ads through Google AdMob. Google may collect the advertising identifier, device and usage information to serve and measure ads, as described in Google's privacy policy at policies.google.com/privacy and in How Google uses information from sites or apps that use our services. On iOS, ads are not personalised unless you allow tracking in the system prompt. You can limit ad personalisation in your device settings.

Children

The app is not directed at children under 13 and we do not knowingly collect personal information from them.

Your choices

• Delete the app to remove everything stored on your device.
• Do not use the Symptom Helper if you prefer that nothing leaves your device. Look up works fully offline.
• Questions or requests: support@qlx.com.

Changes

We will post any change to this policy on this page with a new effective date.

Qualex Consulting Services, Inc. · qlx.com